Faq

Frequently Asked Questions

Last Updated on November 02, 2014
We deliver most of our orders within 5-6 days from the order date.
All orders placed on Textroelectronics.com are dispatched through our courier partners such as Blue Dart etc. We do not use Speed Post to deliver orders placed on Textroelectronics.com.
Once your Order is successfully placed,you will receive a confirmation over email and text message from Textroelectronics.com This mail will have all the details related to your order. Order details can also be viewed at My Account -> My Orders if you have placed the order on your own online.
Payments made using a Credit Card, Debit Card, you will receive a refund in your Textroelectronics.com Cashback account immediately after your order has been cancelled. Any coupons used are also reinstated it to your account.

If you have made your payment using a Credit Card, Debit Card and would like a refund to your bank account, please get in touch with our customer support team.
You can check the status of your order at any time at Track your Order Link at below in the footer.
Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords.

If your payment is debited from your account after a payment failure, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.
We support the following payment options at Textroelectronics.com:

* Credit Card
* Debit Card
* Internet Banking
* UPI
You can apply a coupon on the Shopping cart page before you proceed to shipping.